Your ZERO HALLIBURTON product is made with the highest quality components and workmanship. However, over time, it is possible that your case may need repair or replacement parts.
If you need to send us an item for repair, please call 1 (866) 210-5512 to receive a Return Authorization (RA) Number from our Customer Service Department. The RA Number helps us track your item while it is here for repair. Unfortunately, items are not accepted without an RA Number; your RA Number should be clearly visible on the outside of the box. Along with your case, please include a note with the RA Number as well as details indicating the service that is requested. In addition, please include your contact information: name, address, cell phone number, and e-mail address.
Special note: all repairs should be carefully packaged in its original packaging or closest equivalent. Unfortunately, ZERO HALLIBURTON cannot accept unboxed merchandise and is not responsible for products that are damaged or lost in transit. We recommend that you ship your case via a shipment method that includes a tracking number to monitor the delivery status and ensure proper documentation of receipt.
Authorized Service Centers
For added convenience, ZERO HALLIBURTON has a select list of authorized service and repair centers throughout North America and in many other parts of the world. Please contact ZERO HALLIBURTON directly, and we will help you find the Authorized Service Center in your area. Or, you can visit www.zerohalliburton.com for a list of Authorized Service Centers.
Office Hours: Monday – Friday, 9 AM – 5 PM (EST)